Shipping policy
Shipping
Delivery
Every order ships with tracking. You will receive your tracking link by email as soon as your parcel is scanned.
- United States: 6-12 days after dispatch
- United Kingdom and Australia: 10-20 days after dispatch
Delivery times are estimates. Carrier delays, customs inspections and peak-season volume can occasionally extend them, and December is the busiest shipping month of the year.
Christmas delivery guarantee
Order by the dates below and your order arrives before 25 December, or your money back. If an order placed by these dates has not arrived by 25 December, email support@clevrgifts.com with your order number and we will refund it in full.
- United States: order by 6 December
- United Kingdom and Australia: order by 25 November
Orders placed after these dates still ship with tracking, but they are not covered by the Christmas guarantee.
Tracking
If your tracking has not updated for 10 days, email support@clevrgifts.com and we will open an investigation with the carrier.
Customs and duties
Import duties and taxes, where they apply, are the responsibility of the recipient and are not included in the price you pay at checkout.
Wrong address
Please check your shipping address carefully. We cannot reroute a parcel once dispatched. If a parcel is returned to sender because of an incorrect address, we will refund the item price less shipping costs.
Any questions, email support@clevrgifts.com.